Medical Home

Ellicott City Pediatric Associates PA,
Patient Centered Medical Home (PCMH)

We are committed to providing the best possible care to our patients and their families. By serving as your child's medical home, we will be the central resource for all of your child's medical care.

NCQA Patient-Centered Medical Home recognized practices badge, blue and gold circular logo
  • Goals
    • We will ask you to choose a Primary Physician who will address your child's healthcare needs and coordinate their care across all settings, including:

              - Medical Office

              - Hospital

              - Clinics

              - Testing Facilities

              - Other Places You Receive Healthcare


    • We have trained Triage Nurses to assist you with medical advice during office hours.

    • We offer extended evening hours 4-days a week and are open Saturday mornings for your convenience.

    • One of our Providers is always available on call when the office is closed.

    • Our Medical Records Department is available to assist with access to your health care records.

    • Our Referral Coordinator will assist you with appointments with specialists.

    • Through our Patient Portal you have access to your child's medical records, including:

              - Growth Charts

              - Immunization Records

              - Lab Slips

              - Visit Summaries

  • Access

    Our normal business hours are:

     

    • Monday-Thursday:  8:00 a.m. to 7:30 p.m.
    • Friday:  8:00 a.m. to 4:00 p.m.
    • Saturday: 8:00 a.m. to 11:30 a.m.

    A Quest Diagnotics technician is available for walk-in blood draws Monday-Friday from 8:00 a.m. to 1:30 p.m.


    You may reach the office by calling us at 410-465-7550.


    Press 1 --- Our Emergency Line

    Press 2 --- Appointments

    Press 3 --- Referrals

    Press 4 --- Nurse Triage Line and Medication Refills

    Press 5 --- Medical Records

    Press 6 --- Billing and Insurance

    Press 7 --- Office Directions and General Information

    Press 8 --- On-Call Physician After-Hours

    Press 9 --- Leave a Non-Urgent Message for one of our Doctors

  • Expectations

    To help provide your child with the best care, we expect you to provide us with their medical history, as well as information about any care they obtain outside of our practice. 


    This includes:

     

    • Current Medications
    • Recent Test Results
    • Visits to Other Doctors and Healthcare Providers
    • Hospitalizations
    • Urgent Care Visits
    • Emergency Department Visits

    We expect our patients to:

     

    • Keep Scheduled Appointments (No Walk-Ins)
    • Arrive on Time
    • Follow the Plan of Care Discussed with Your Child's Physician


    Our goal is to make our office safe, comfortable, and professional. We treat all of our patients with courtesy and respect, and expect that our patients and their families will treat all of our staff the same way.